NMJFC Coaches FAQ’s
Updated September 2024
We’ve captured our most frequently asked questions here to help our coaches, so we are consistent
and transparent as a football club.
Q. How can a parent volunteer with our club?
A. Visit see the ‘Volunteering with New Mills Juniors’ section at the bottom of this page to find out
more, then email liaison.nmjfc@gmail.com to guide you through the process. Please note - it is
completely forbidden for any parent / adult to join in or support with any training session or match
unless the relevant checks have been successfully completed. If this happens, the club could be shut
down and forbidden from playing any matches and holding training sessions.

Q. Who manages our player waiting lists?
A. Our club secretary manages waiting lists for all teams at every age group. This is essential to
ensure all of our players are registered properly and no team exceeds coach to player ratio
guidelines. Coaches should not manage their own waiting list. If you receive any interest or direct
approaches please ask the players parent to contact secretary.nmjfc@gmail.com

Q. How do I move my training slot or book time on one of our pitches?
A. Our club secretary manages the diary covering all training slots and matches that take place at
Ollersett and the Rec. Email your request to secretary.nmjfc@gmail.com and we’ll confirm if your
request can be agreed
 
Q. How can I order new equipment for my team?
A. We’ve recently sorted through the storage at both Ollersett and the Rec to understand what
training equipment we have as a club. There should be sufficient equipment at both sites to support
you to deliver your training sessions – our ask is that you return the equipment after your session so
they can be used by other coaches. If you require new equipment (e.g. footballs, bibs etc), this can be
requested via the LoveAdmin app. Requests will be reviewed by the Committee and decisions
communicated back directly to the coach who made the request

Q. How can I get a new or replacement key?
A. Our secretary holds a central record of who has a copy of keys for both of our sites. If you need a
new or replacement key please email secretary.nmjfc@gmail.com

Q. How can I get a new or replacement first aid kit?
A. A first aid kit is issued to every single team. The coaches should ensure that first aid kit is taken to
every training session and match. If you need a new or replacement first aid kit please email
secretary.nmjfc@gmail.com

Q. Who supply our matchday kit and training wear?
A. SK Kits are our exclusive supplier of matchday kits and training wear. No other supplier can be
used to source NMJFC training wear

Q. How can I see what training wear is available?
A. The online club shop is available on the NMJFC website – just click here. Positively, prices have
been frozen for the 2024/25 season.

Q. How can I order training wear items?
A. Simple! Coaches can use the order form to request bulk orders for their team. If you’ve secured a
sponsor, please also include a file or image of the sponsors name or logo that you want printing on
the training gear. Please note this image must be an editable Adobe Illustrator Vector file (.ai or .eps).
When you’ve completed the order form email it to liaison.nmjfc@gmail.com. As a reminder, coaches
must only use our official supplier when arranging training wear for their teams.

Q. How does the payment process work?
A. If you’ve found a sponsor to cover the cost of the training gear, include their details on the order
form and we’ll send them an invoice so they can pay directly. If you are covering costs, then we’ll
confirm the cost of your order and you’ll pay directly

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Q. Are there any rules on what I can order?
A. Yes there a few you need to be aware of:
1. All items on the online club shop can be ordered by anyone (parents / general public etc) in single
items
2. For bulk orders, coaches must use the order form
3. The minimum for bulk orders is 10 items, for items that haven’t been ordered before
4. If a bulk order of 10 is required, the 10 training wear items have to be the same item. So if a coach
wants order 11 items, 9 vests and 2 gilet’s, this won’t be accepted
5. The only exception to the above are the hats and baseball caps. They cannot be ordered in single
items which is why they are not on the online club shop. They are only on the coaches order form and
both hats and caps have a minimum bulk order of 8 per same item – not minimum order of 10 like the
rest of the training wear range. Again, these 8 items need to be the same item (i.e. minimum 8 hats or
8 caps – you cannot order 4 hats and 4 caps to meet the minimum number of 8)
6. There is no charge for having a sponsor’s name and logo printed on the front of a training top. But
there is a £3 charge per item for any sponsorship required on the back of a training top

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Q. How long will my order take to arrive?
A. Moving to our new supplier, the turnaround time will be a lot quicker with most orders delivered
within 4 weeks from being ordered. During busy periods (e.g. pre-season) orders may take up to 6
weeks – but you’ll be notified if this is the case

Q. What if parents want to order individual items?
A. As mentioned above, that’s absolutely fine! Just point them to the online club shop on the NMJFC
website and they can order directly from there

Q. If I’ve got a sponsor, what else can we do to promote them?
A. When we’ve got the sponsor’s name or logo, we’ll add them to our ‘Sponsors’ page on the club
website. We’ll also ask you to send us a photo of your team wearing their new sponsored training
wear and we will promote this via the club’s social media channels, thanking them for their support.
We will also give them the opportunity to sponsor or donate at the club fundraising events such as the
Annual Race Night

Q. What’s the best way to get in touch with other NMJFC coaches?
A. For visibility, all of our coaches are highlighted in the ‘volunteers’ section on the club website. As a
Club Committee we frequently send out emails to coaches so important messages are communicated
consistently. We also have a secure WhatsApp group so all of our coaches can stay in touch. This is
used for any urgent messages on pitches, training slots or to share useful coaching information. If you
need to be added to this group, please contact liaison.nmjfc@gmail.com

Q. How can I request further support or raise any issues?
A. As a first point of contact please contact liaison.nmjfc@gmail.com who will be able to advise you
on next steps

Q. How can I add something to the NMJFC Committee agenda?
A. Please contact liaison.nmjfc@gmail.com by the 1 st of each month to ensure it is included in the
Committee agenda for that month

Q. What I have any welfare or safeguarding concerns?
A. You can email our welfare officer directly as welfare.nmjfc@gmail.com. We also have dedicated
welfare and safeguarding pages on our website.

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